Customer Care

Need to change an alarm battery? Rekey a U-Change Lock? The resources here are designed to help you DIY. But if things turn out to be more complicated than you expected, just give us a call.

Immediate Support

Service: Sales:

1-888-541-1300 1-800-253-5625

Product FAQs

	U-Change® Lock
	Rekey Instructions
	Door Controls International (Coming Soon)

Instructional Videos

Rekeying a U-Change^® Lock

Pannex Exit Device Battery Change

Detex Exit Device Battery Change

Pannex Exit Device Arm & Disarm

Detex Exit Device Arm & Disarm

Detex Exit Device Installation (no sound)

Service FAQs

	Service, Invoice, & Payment Procedure for Service Technicians

Product Manuals

U-Change® Lock

Detex Value Series V40 & V50

Detex Advantex

Door Controls International (Coming Soon)

Product Warranty

U-Change^® Lock

Detex

Door Controls International

Installation Helpers

Printable 'Backset Finder' template

Printable 'Door Width' template

'Trans-Atlantic Co.^®Lever installation tipsheet

Detex: Install Guides & Install Templates